Maintenance

Maintaining Your World

Maintenance

Atlas has a highly professional team of maintenance and servicing engineers, providing a 24/7 service across a diverse range of businesses and properties.

Our service is underpinned by stringent quality processes and the highest accreditations. With Atlas, you can rest assured that your systems will do the job that they are supposed to do and will be maintained to all legislative and statutory requirements.

Our expertise ranges from small single site domestic maintenance to large multi site projects. We understand that one size does not fit all. We work in partnership with our customers to develop tailored planned and reactive maintenance programmes to best suit their individual needs.

Our proactive approach to protecting, sustaining, connecting and maintaining Your World will ultimately provide you with a minimal risk solution.

If you have a project that you think we can assist you on why not contact us today to find out more

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    • All of our systems are underpinned by NACOSS Gold, NICEIC, ISO 9001, 14001, 18001, MCS and BAFE accreditations. You can be assured that our operations are reliable, safe, sustainable, environmentally friendly and effective.
    • Our engineers undergo rigorous in-house training so that they can self-perform 100% of the planned and reactive maintenance delivered to you.
    • We have put in place procedures to deliver a ‘Right First Time’ service, minimising customer inconvenience. If a first time fix is not available, an escalation process is in place to ensure a quick response.

     

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    • With a 24/7 manned service desk, help is just a phone call away. We have the technology to provide remote diagnosis and support without an engineer visit and also offer a remote monitoring service, to detect any faults, activations or fluctuations in performance.
    • We have our own bespoke Customer Relationship Management system which we further tailor to suit individual client KPIs and reporting requirements. It is fully web integrated and is remotely updated by engineers, to ensure live reporting on maintenance work completed.